This policy explains how Sosa Tech Solutions collects, uses, shares, and protects information through our website, client services, and authorized integrations with platforms such as Meta.
1. Scope and who we are
Sosa Tech Solutions is a Miami-based independent technology and digital services practice. This policy applies to sosatechsolutions.com, communications with us, and software or platform integrations we operate for our business or on behalf of clients.
When we process information solely for a client, that client may make the primary decisions about the information and its own privacy notice may also apply.
2. Information we collect
- Information you provide: name, email address, phone number, business name, service interests, budget range, project details, messages, and files or other information you choose to send.
- Authorized client and platform information: business, Page, ad-account, campaign, content, audience, lead, and messaging information that a client or platform user authorizes us to access or manage.
- Technical information: IP address, browser and device type, referring page, pages viewed, timestamps, security logs, and cookie or similar identifiers generated by our hosting and service providers.
- Communications: email, telephone, WhatsApp, social-media, support, and project communications.
Please do not submit passwords, access tokens, Social Security numbers, payment-card details, or medical records through our public contact form.
3. How we use information
- Respond to inquiries, prepare proposals, and provide requested services.
- Build, operate, secure, monitor, and improve websites, automations, advertising, messaging, and other client systems.
- Publish or manage content, campaigns, forms, leads, and communications when authorized.
- Maintain business records, prevent fraud or abuse, enforce agreements, and comply with legal obligations.
- Send service-related communications and, where permitted, relevant business updates. You may opt out of promotional messages at any time.
4. Meta and other platform data
Our integrations may connect to Meta products, including Facebook, Instagram, Pages, advertising accounts, lead forms, and related business tools. We use platform data only to provide authorized services, maintain the integration, troubleshoot, secure accounts, and meet client instructions.
We do not sell client platform data or use it to build unrelated advertising profiles. Platform permissions may allow access to more information than we routinely store; we aim to access and retain only what is reasonably needed for the authorized task. Use of platform data is also subject to the applicable platform's terms and privacy policies.
5. Cookies and third-party technologies
Our site and services may use hosting logs, cookies, pixels, and similar technologies for security, functionality, analytics, and advertising measurement. Your browser may allow you to block or delete cookies, although some features may work differently.
Providers used by the site or our operations may include Hostinger, Web3Forms, WhatsApp/Meta, Google Fonts, content-delivery networks, email providers, analytics services, and tools selected for a client project. These providers process information under their own terms and privacy notices.
6. How we share information
We may share information with the client for whom work is performed, service providers that support our operations, professional advisers, or authorities when required by law. We may also disclose information to protect rights, safety, systems, and users, or as part of a business reorganization.
We do not rent or sell personal information for money.
7. Retention and security
We retain information only as long as reasonably necessary for the purpose collected, active client work, security, backups, dispute resolution, and legal or accounting requirements. Retention periods vary by the type of information and the client or platform involved.
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. Your choices and requests
You may request access, correction, or deletion of personal information under our control, or opt out of promotional communications. We may need to verify your identity and authority before completing a request. Certain information may be retained when required by law, contract, security, or legitimate recordkeeping needs.
For step-by-step removal instructions, see our Data Deletion Instructions.
9. Children
Our website and business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information to us.
10. International processing and external links
Service providers may process information in the United States or other countries. Our site may link to third-party services that we do not control; their privacy practices are governed by their own notices.
11. Changes to this policy
We may update this policy as our services, tools, or legal obligations change. The date above identifies the latest version. Material changes will be posted on this page.
12. Contact us
Sosa Tech Solutions
Miami, Florida, United States
Email: info@sosatechsolutions.com
Phone/WhatsApp: +1 (305) 741-5702