Miami · English + Español · Direct support

Don’t lose the next customer.

We connect your website, Instagram, Facebook and WhatsApp so every new inquiry gets a fast response, a clear owner and consistent follow-up.

Review my lead flow See how it works
  • English + Español
  • Founder-led
  • Works with your tools
Miami small-business owner responding to a customer inquiry on her phone
Built for the way local business really happens
New inquiryFollow-up active
Captured Replied Assigned
Example workflow · No customer data
Your channelsWebsite · Meta · Google · WhatsApp
Your processCapture · Respond · Assign · Follow up
Your visibilityStatus · Attribution · Alerts · Recovery
Who we help

Built for businesses where every inquiry matters.

For Miami owners who win business through relationships—but need a better system behind the conversation.

Owner of a Miami beauty business using her phone 01
Appointments

Beauty & wellness

Move a new DM or form inquiry toward a real appointment—with clear handoff and follow-up.

From inquiry → booked conversation
Miami travel agency owner helping customers while managing a phone inquiry 02
Quotes & requests

Travel & customer services

Keep every quote, document request and WhatsApp conversation visible to the right person.

From message → accountable next step
Miami home-services owner coordinating work from her phone 03
Field & office

Home & professional services

Route new opportunities between the field, office and owner without copying the same details twice.

From lead → right owner, right status
A strong fit if…
  • WhatsApp is central to your business
  • Leads arrive in several places
  • Follow-up still depends on memory
  • You want one accountable partner

Representative AI-generated business photography; no client identities or results are implied.

The real problem

The lead arrived.
What happened next?

01

Scattered inboxes

Website forms, Instagram DMs, Facebook messages, calls and WhatsApp all live in different places.

02

Slow response

A good inquiry waits because the right person never saw it—or assumed someone else replied.

03

Manual follow-up

Names and notes move between chats, paper and spreadsheets until the next step becomes unclear.

04

Invisible results

Money goes into a website or campaign, but no one can connect the click to a useful business outcome.

You usually do not need more tools. You need the tools you already have to work together.
The connected lead flow

A clear path from interest to action.

Simple enough for the team to use. Structured enough for the owner to see what is happening.

01
↘

Capture

Bring website, social and campaign inquiries into a known path.

02
↗

Respond

Acknowledge quickly and collect the details needed for a human conversation.

03
→

Assign

Notify the right person and make responsibility visible.

04
✓

Follow up

Record the status, trigger the next action and protect opt-outs.

Where does your process break?Let’s map it together →
What we build first

A connected system for business growth.

Start with the bottleneck—not a shopping list of technology.

01
Website + offer

Capture & convert

A fast bilingual website or landing page that makes the offer clear, captures the right details and sends the inquiry somewhere useful.

 02
WhatsApp + workflow

Respond & follow up

Routing, reminders, alerts and AI-assisted intake that reduce repetitive work while keeping important conversations human.

 03
Content + approval

Create & publish

Brand-aware ideas, bilingual posts, carousels and Reels—with a human approval step before scheduled Facebook and Instagram publishing.

 04
Campaign + measurement

Reach & improve

Meta and Google campaigns connected to the landing page, response process and reporting needed to make the next decision.
Advanced capabilities when needed

Reliable infrastructure, monitoring, backups, recovery and live-media systems support the business behind the scenes.

Infrastructure →Streaming →
The AI-assisted content engine

Stay visible without the content chaos.

A practical system for small businesses that need consistent content but cannot spend every week inventing, designing and scheduling it from scratch.

01IdeasAudience, offer and local moments
02CreatePosts, carousels, Reels and captions
03ApproveA person reviews every public asset
04ScheduleA clear bilingual content calendar
05PublishFacebook and Instagram delivery
06LearnUse real signals to improve the next cycle
AI assists. You approve.

The system can draft and organize at scale. Your business keeps the final say before anything becomes public.

  • Your brand voice and visual rules
  • English and Spanish variants
  • Publication status and failure alerts
  • Winning ideas ready to test in ads
Explore the content engine →
What we have actually operated

Real systems.
No invented results.

Our proof is operational: connected workflows, clear safeguards and verifiable delivery—without exposing private client information.

Travel & services

Campaign response with accountable follow-up

Match the contact, check communication status, notify the team, record delivery and preserve opt-outs.

REPLY → MATCH → ASSIGN → RECORD
Lead-driven businesses

New inquiry routed without duplicate work

Capture the lead, check for duplicates, send the right alert and retain a visible status for the next action.

CAPTURE → CHECK → ROUTE → FOLLOW UP
Content & operations

Approved publishing with verification

Keep creative review separate from the public write, verify delivery and surface failures instead of silently assuming success.

REVIEW → APPROVE → PUBLISH → VERIFY
Founder-led, Miami-rooted

You work directly with the person building the system.

Sosa Tech Solutions is led by Victor Sosa. The work starts with your real process, keeps ownership clear and stays understandable after launch.

DirectNo account-manager maze or mystery handoff.
BilingualDiscovery, delivery and support in English or Spanish.
PracticalKeep useful tools. Add only what solves the bottleneck.
AccountableClear scope, ownership, verification and next steps.
Talk through your current process →
Questions before we build

Clear answers.
No tech theater.

What happens in the free lead-flow review?

We map how inquiries arrive, who responds, what happens next and where opportunities become delayed or invisible. You receive a practical recommended next step with no obligation to continue.

Can you automate WhatsApp without making it feel robotic?

Yes. Useful automation handles capture, routing, reminders and status while leaving important conversations to people. The goal is better service, not replacing the relationship.

What kinds of businesses do you work with?

We focus on owner-led service businesses, including beauty and wellness, travel and customer services, home services, professional offices and media operations.

Do you work in English and Spanish?

Yes. Discovery, implementation, documentation and support can be handled in English or Spanish.

Can you work with the tools we already use?

Usually. We keep useful tools and recommend replacement only when it meaningfully reduces risk, cost or manual work.

Can you create and schedule our social media content?

Yes. We can build a brand-aware workflow for ideas, bilingual copy, graphics and Reels, with your approval before scheduled publishing and a visible publication record.

Who owns the accounts and systems?

Whenever practical, your business owns its accounts. Sosa Tech receives only the access required to complete and support the work.

Free lead-flow review

Show us where the lead gets lost.

Tell us how customers find you, where your team responds and what keeps falling through the cracks. We will reply within one business day with the clearest next step.

WhatsApp+1 (305) 741-5702

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